Users have the right to refuse consent to the collection and use of personal information.
If you do not consent, your inquiry will be received as an anonymous report, and notification of results may be limited.
For further details on the handling of personal information, please refer to the Privacy Policy at the bottom of the website.

Consent to Collection and Use of Personal Information

The company collects the following personal information:
- Items collected: Name, email, phone number
- Purpose of collection: Receiving, processing, and notifying results of inquiries
- Method of collection: Directly entered by the user on the website
- Items that may be automatically collected during service use or business processing: Service usage records, access logs, cookies, IP address information

Retention and Use Period of Personal Information

The company destroys customers' personal information without delay once the purpose of collection and use has been achieved.
However, where retention is required under laws such as the Commercial Act or the Act on Consumer Protection in Electronic Commerce, the company may retain customers' personal information as shown in the examples below.
Grounds for retention under relevant laws (examples)
In such cases, the company uses the retained information only for the purpose of retention, and the retention periods are as follows:
1) Records on contracts or withdrawal of subscription: 5 years
2) Records on payment and supply of goods, etc.: 5 years
3) Records on consumer complaints or dispute resolution: 3 years